Job Description
Launch your career in Denver with no experience required! Denver Tech Solutions is seeking motivated individuals to join our customer service team. We provide comprehensive paid training and a supportive environment where you'll develop valuable skills while helping clients. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding tech company. Perfect for recent graduates or career changers looking to enter the thriving Denver job market.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues using our knowledge base and escalation protocols
- Document interactions accurately in our CRM system
- Collaborate with team members to improve service quality
- Meet daily performance metrics for response time and resolution
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- No prior experience required - we train from day one!
- High school diploma or equivalent required
- Strong communication skills (written and verbal)
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Valid US work authorization
- Reliable transportation to our downtown Denver office