Job Description
Join our dynamic team at Coastal Career Solutions and launch your career in customer service! We're urgently hiring motivated individuals with no experience for our Long Beach headquarters. Enjoy comprehensive training, career growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers seeking stability and advancement.
Why Join Us?
- Competitive hourly pay + performance bonuses
- Full benefits package (health/dental/vision)
- Paid training and certification programs
- Clear career progression paths
- Modern downtown office with flexible scheduling
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and update account information
- Resolve billing and service issues efficiently
- Collaborate with team members to ensure seamless service
- Document interactions accurately in CRM systems
- Meet performance metrics for response time and resolution
- Participate in weekly training sessions
- Support departmental improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy (MS Office, internet navigation)
- Strong verbal communication skills
- Positive attitude and eagerness to learn
- Ability to work in a fast-paced environment
- Reliable transportation to our Long Beach office
- Must pass background check
- Available for flexible shifts including weekends