Job Description
We're urgently hiring entry-level professionals for our Columbus-based operations! Join our exclusive hiring event and launch your career in customer service. No experience required – we provide comprehensive training. Enjoy competitive benefits, flexible scheduling, and growth opportunities within our rapidly expanding organization.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve product/service issues with empathy and efficiency
- Document interactions using CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics for response time and satisfaction
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Excellent verbal/written communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and team-oriented mindset
- Ability to work flexible shifts