Job Description
Are you looking to kickstart your career in Jacksonville, FL?
We are currently seeking motivated individuals to join our growing team as Entry-Level Customer Service Representatives. Whether you are a recent graduate or looking for a career change, we offer comprehensive training and a clear path for advancement. No prior experience is necessary—just a great attitude and a willingness to learn.
Why Join Apex Digital Solutions?
- Fast-paced Environment: Be part of a dynamic team that values innovation and hard work.
- Growth Opportunities: We prioritize promoting from within; many of our managers started in entry-level positions.
- Supportive Culture: Work with mentors who are dedicated to your success.
- Modern Office: Located in the heart of downtown Jacksonville.
Responsibilities
- Assist customers with inquiries regarding our products and services via phone and email.
- Accurately input and update customer data into our CRM systems.
- Resolve customer issues efficiently and professionally to ensure high satisfaction.
- Collaborate with team members to improve workflow processes.
- Maintain a professional and positive attitude during high-volume periods.
- Attend weekly training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or equivalent required.
- Strong desire to learn and grow within the company.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work full-time, including weekends and holidays as needed.
- Reliable transportation is a plus.
Apply today to start your journey with us!
Responsibilities
- Assist customers with inquiries regarding our products and services via phone and email.
- Accurately input and update customer data into our CRM systems.
- Resolve customer issues efficiently and professionally to ensure high satisfaction.
- Collaborate with team members to improve workflow processes.
- Maintain a professional and positive attitude during high-volume periods.
- Attend weekly training sessions to enhance product knowledge and soft skills.
Qualifications
- High school diploma or equivalent required.
- Strong desire to learn and grow within the company.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to work full-time, including weekends and holidays as needed.
- Reliable transportation is a plus.