Job Description
Are you looking for a fresh start in Oklahoma City, OK? Apex Solutions Group is currently seeking motivated individuals to join our team as Entry Level Customer Service Representatives.
We are looking for enthusiastic candidates who are eager to learn and grow. No prior experience is necessary; we provide comprehensive training to help you succeed in this rewarding career path. If you have a positive attitude and a strong work ethic, we want to hear from you!
Why Join Us?
- Competitive hourly pay ($16 - $20/hr)
- Comprehensive paid training program
- Career growth opportunities within the company
- Supportive and collaborative team environment
- Health, dental, and vision insurance options
Don't let a lack of experience hold you back from starting your career today. Apply now to become part of the Apex Solutions family.
Responsibilities
- Interact with customers via phone, email, and chat to resolve inquiries and provide top-tier service.
- Provide accurate information regarding our products and services to ensure customer satisfaction.
- Document customer interactions, feedback, and transactions in the company database.
- Collaborate with team members to meet daily and monthly performance goals.
- Assist in maintaining a clean and organized workspace for maximum efficiency.
- Identify opportunities to upsell products and improve the customer experience.
- Stay updated on product knowledge through regular training sessions.
Qualifications
- High school diploma or GED is preferred, but not strictly required.
- Strong desire to learn and improve customer satisfaction skills.
- Basic computer literacy and typing skills (40+ wpm).
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Reliable internet connection and computer for remote work options.
- Willingness to be flexible with scheduling as needed.