Job Description
Are you looking to launch a rewarding career in the heart of Milwaukee? Milwaukee Tech Solutions is excited to hire motivated, entry-level individuals to join our dynamic team as Customer Service Associates. We are looking for candidates eager to learn, grow, and represent our brand with professionalism and enthusiasm.
As an Entry Level Associate, you will be the face of our company, ensuring our clients receive top-tier support. We provide comprehensive training, so no prior experience is necessary—just a strong work ethic and a willingness to succeed.
Responsibilities
- Greet and assist customers with inquiries via phone, email, and in-person.
- Process orders and maintain accurate customer records in our database.
- Resolve customer complaints and escalate complex issues to management.
- Collaborate with team members to improve service standards.
- Perform general administrative duties as required.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite).
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.