Job Description
Launch your career with Albuquerque Community Services! We're seeking enthusiastic individuals with no prior experience for our customer service team. Enjoy comprehensive paid training, flexible scheduling, and a supportive work environment. Perfect for recent graduates or career changers looking to start in the healthcare services sector.
Responsibilities
- Answer inbound calls and respond to customer inquiries with professionalism
- Process service requests and update client records in our CRM system
- Collaborate with team members to resolve complex customer issues
- Participate in weekly training sessions to enhance product knowledge
- Maintain accurate documentation of all customer interactions
- Support community outreach initiatives as assigned
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to learn new technologies quickly
- Basic computer proficiency (typing 30+ WPM preferred)
- Positive attitude and willingness to help others
- Must pass background check and drug screening
- Valid New Mexico driver's license (if applicable to role)