Job Description
Launch your career with Detroit's premier customer service team! We're seeking enthusiastic individuals with no prior experience to join our dynamic workforce. Enjoy comprehensive training, competitive benefits, and a supportive environment designed for growth. This is your chance to build foundational skills while making a real impact in our community.
Why Join Us?
- Free industry certification program
- Clear career advancement path
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off from day one
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve basic billing and account issues
- Document interactions in CRM systems
- Collaborate with team members to improve service quality
- Participate in weekly training sessions
- Meet daily performance metrics
- Uphold company values in all interactions
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Strong problem-solving abilities
- Basic computer proficiency
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Valid Michigan driver's license (for occasional off-site duties)
- Pass background check