Job Description
Launch your career with an industry leader! Frontier Communications is seeking motivated, entry-level Customer Service Associates to join our growing team in Colorado Springs. No prior experience required—just your enthusiasm and willingness to learn. We provide comprehensive paid training and a supportive environment for career growth. Enjoy competitive pay, comprehensive benefits, and the opportunity to develop valuable skills while serving our community. If you're ready to start your professional journey, apply today!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve service inquiries and troubleshoot technical issues
- Process orders and maintain accurate customer records
- Collaborate with technical teams for complex escalations
- Meet performance metrics for quality and efficiency
- Continuously improve product knowledge through training
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible shifts including weekends
- U.S. work authorization required