Deskripsi Pekerjaan
Launch your career with no experience required! Pacific Northwest Support Services is seeking motivated individuals to join our award-winning customer support team in Seattle. We provide comprehensive paid training and career advancement opportunities for those eager to grow in a dynamic environment. Enjoy competitive compensation, comprehensive benefits, and a supportive team culture.
What We Offer:
- Full-time position with medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Ongoing professional development
- Modern downtown Seattle workspace
Tanggung Jawab
- Respond to customer inquiries via phone, email, and chat
- Resolve technical and billing issues efficiently
- Document customer interactions in CRM system
- Collaborate with team members to ensure customer satisfaction
- Meet performance metrics including response time and resolution rate
- Participate in ongoing training sessions
- Maintain product knowledge database
Kualifikasi
- No prior experience necessary - we train all new hires
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Basic computer proficiency and typing skills
- Positive attitude and willingness to learn
- Must pass background check
- Reliable transportation to downtown Seattle