Job Description
Join TechFlow Solutions Inc., a leading Denver-based IT innovator, for a Direct Hire opportunity offering weekly pay and career growth in Colorado and Texas! We're seeking an IT Support Specialist to join our dynamic team and deliver exceptional technical support to clients across both states. Enjoy competitive compensation, comprehensive benefits, and the stability of a permanent position with our award-winning organization.
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with minimal downtime
- Manage user accounts, security protocols, and system backups
- Collaborate with cross-functional teams to implement IT infrastructure projects
- Create and maintain technical documentation and knowledge base articles
- Train end-users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience in a professional environment
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Windows OS, Active Directory, and cloud services (Azure/AWS)
- Strong troubleshooting skills with network diagnostics and system administration
- Excellent communication abilities and customer service orientation
- Ability to work independently and manage multiple priorities