Job Description
Join our dynamic team and enjoy the financial freedom of daily pay! FlexPay Solutions is urgently hiring remote Customer Service Specialists for direct hire positions in San Antonio. No more waiting for biweekly paychecks—earn daily while delivering exceptional support to our clients. This is your opportunity to join a forward-thinking company that values work-life balance and professional growth. Apply today and start getting paid tomorrow!
Responsibilities
- Handle 50-80 daily customer inquiries via phone, email, and chat
- Resolve payment processing and account issues with speed and precision
- Document all interactions in CRM systems with 99% accuracy
- Meet daily performance metrics including first-call resolution targets
- Collaborate with team leads to improve customer satisfaction scores
- Participate in weekly training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of customer service or call center experience
- Proficiency with CRM software (Salesforce/Zendesk)
- Exceptional written and verbal communication skills
- Ability to work independently in a remote environment
- Reliable high-speed internet and quiet workspace
- Strong problem-solving and time management abilities