Job Description
Join ExpressPay Staffing Solutions for our urgent hiring event in Orlando, FL! We're immediately hiring daily pay customer service specialists with no hidden fees or delays. Earn your wages every single day while supporting top clients in a dynamic environment. Perfect for those seeking financial flexibility and rapid onboarding. Apply now and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, shipping, and product issues with precision
- Document interactions in CRM systems while maintaining accuracy
- Meet/exceed daily performance metrics (CSAT, resolution rate)
- Collaborate with cross-functional teams for complex escalations
- Participate in bi-weekly training sessions for product updates
Qualifications
- 6+ months of customer service experience (call center preferred)
- High school diploma or equivalent (college degree a plus)
- Proficiency with CRM tools (Salesforce, Zendesk)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Reliable transportation to our Orlando office
- Pass background check and drug screening