Job Description
Join Seattle's fastest-growing daily pay staffing agency! We're seeking motivated Customer Service Representatives to fill high-demand contract positions across Seattle's thriving business district. Get paid daily via direct deposit – no more waiting for weekly or bi-weekly checks! Perfect for students, gig workers, and professionals seeking flexible income.
Our clients include Fortune 500 companies, tech startups, and local enterprises offering competitive benefits, remote options, and growth opportunities. All positions include paid training and performance-based bonuses.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, account, and technical support issues
- Document interactions using Salesforce and Zendesk platforms
- Meet/exceed daily performance metrics (CSAT, resolution rate)
- Collaborate with cross-functional teams to resolve escalations
- Participate in weekly training sessions on product updates
- Uphold company compliance standards for data privacy
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service experience
- Proficient in CRM systems (Salesforce/Zendesk)
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic Microsoft Office Suite proficiency
- Valid Washington State ID and bank account for daily pay
- Pass background check and drug screening