Job Description
Stop waiting for payday! Join ExpressPay Staffing Solutions and access your earnings daily through our revolutionary pay platform. We're seeking energetic Daily Pay Customer Service Representatives to join our Indianapolis team immediately. Enjoy the flexibility of contract work with the security of consistent daily compensation—no more weekly or biweekly waits!
Why Choose Daily Pay?
- Same-Day Payouts: Access your earnings via debit card or bank transfer daily
- Zero Hidden Fees: 100% of your earnings available immediately
- Flexible Scheduling: Choose shifts that fit your lifestyle
- Rapid Onboarding: Start earning within 48 hours
This role is perfect for students, gig workers, or anyone seeking immediate financial flexibility. Apply now and transform your work-life balance!
Responsibilities
- Handle inbound customer inquiries with empathy and professionalism
- Resolve billing and account issues using CRM systems
- Document all interactions in compliance with company protocols
- Meet performance metrics (average handling time, CSAT scores)
- Collaborate with team members to ensure consistent service quality
- Identify opportunities for process improvements
- Maintain product knowledge across service offerings
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Exceptional verbal/written communication skills
- Ability to multitask in fast-paced environments
- Reliable internet connection for remote work
- Basic data entry accuracy (10,000+ keystrokes/hour)