Job Description
We are looking for a dedicated Customer Support Specialist to join our diverse team in St. Louis. We pride ourselves on being a foreigner-friendly employer, welcoming candidates from all backgrounds to apply for our high-growth opportunities.
At St. Louis Tech Solutions, we understand the importance of financial stability. That's why we offer weekly paychecks and a supportive work environment designed to help you thrive in the United States.
Why Join Us?
- Weekly Pay: Get paid every week for your hard work.
- Visa Sponsorship: We support international talent and offer H1B sponsorship for qualified candidates.
- Culture: A modern, inclusive workplace in the heart of St. Louis.
Responsibilities
- Provide exceptional customer service via phone, email, and live chat.
- Troubleshoot technical issues and resolve client inquiries efficiently.
- Document customer interactions and update CRM systems accurately.
- Collaborate with the IT team to resolve complex technical problems.
- Maintain a professional and positive demeanor during high-volume periods.
- Assist in onboarding new team members and training programs.
Qualifications
- Fluent in English (written and verbal).
- Basic computer proficiency and typing skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in the United States legally.
- Previous experience in customer service or technical support is a plus.
- Reliable internet connection for remote or hybrid support options.