Job Description
Join our award-winning team at Premier Support Solutions and enjoy the freedom of weekly pay! No degree required – we invest in your success through paid training and career advancement paths. As a Customer Service Specialist, you'll become the voice of our brand while building financial stability with every paycheck.
Why Choose Us:
- Weekly direct deposit (no more waiting 2 weeks!)
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Clear career progression to team lead/supervisor roles
We're seeking motivated individuals who thrive in fast-paced environments. If you're ready to build a stable career without traditional educational barriers, apply today!
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve billing, technical, and account issues with empathy and efficiency
- Process orders, returns, and warranty claims accurately
- Document all interactions in CRM system with precise details
- Collaborate with technical teams to escalate complex issues
- Maintain 95% customer satisfaction score through follow-ups
- Participate in weekly team meetings and training sessions
Qualifications
- High school diploma or equivalent (no college degree needed)
- Minimum 6 months customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient in Microsoft Office and CRM software
- Ability to type 35+ WPM with high accuracy
- Strong problem-solving and multitasking abilities
- Reliable transportation and flexible availability