Job Description
Launch your career in the vibrant city of New Orleans with our comprehensive paid training program! Global Horizons Inc. is seeking motivated individuals from diverse backgrounds to join our award-winning customer service team. No prior experience required – we provide everything you need to succeed through our immersive 4-week training curriculum. Enjoy competitive pay, benefits, and a supportive environment designed to help international professionals thrive in the US workforce. Located in the heart of New Orleans' bustling downtown, you'll experience the city's unique culture while building valuable career skills.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Resolve client inquiries and technical issues efficiently
- Document interactions using our CRM system
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and compliance standards
- Continuously develop product knowledge through ongoing training
- Participate in performance improvement initiatives
Qualifications
- High school diploma or equivalent (international degrees accepted)
- Strong written and verbal English communication skills
- Basic computer proficiency with ability to learn new software
- Valid work authorization in the United States
- Positive attitude and willingness to learn new skills
- Ability to work flexible shifts including weekends
- Passion for helping others and problem-solving
- No prior customer service experience required