Job Description
Ready to get paid weekly in Dallas, TX?
At Horizon Logistics Group, we believe in rewarding hard work immediately. We are looking for a dynamic Customer Service Representative to join our Dallas team. If you are seeking a stable job with competitive hourly pay and a clear path for career growth, this is your opportunity.
Why You’ll Love Working With Us:
- ✅ Weekly Paychecks: Get paid every week, no waiting for bi-weekly cycles.
- ✅ Competitive Compensation: Starting at $15.00/hr with potential for overtime and bonuses.
- ✅ Modern Facility: Work in a clean, safe, and technologically advanced environment.
- ✅ Team Culture: Join a supportive team that values your input and development.
Don't let financial uncertainty stop you. Apply today and secure your weekly income in Dallas!
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a focus on speed and accuracy.
- Process orders, returns, and exchanges while ensuring high levels of customer satisfaction.
- Resolve complaints and escalate complex issues to the management team effectively.
- Update customer accounts and maintain accurate records of all transactions.
- Collaborate with the warehouse and logistics departments to resolve delivery issues.
- Identify trends in customer feedback to help improve our products and services.
Qualifications
- High school diploma or GED is required.
- Previous customer service or retail experience is preferred but not mandatory.
- Strong written and verbal communication skills in English.
- Basic computer proficiency (typing, navigating web browsers, Microsoft Office).
- The ability to work flexible shifts, including weekends and holidays.
- Reliable transportation to the Dallas location.