Job Description
We are seeking a motivated and friendly Customer Service Representative to join our growing team in Virginia Beach. This is a Direct Hire position designed for individuals looking to start their career in a dynamic environment. We value attitude and work ethic over prior experience.
Why Join Us?
- Competitive hourly rate ($18 - $22).
- Full-time benefits including health insurance and paid time off.
- Comprehensive training program provided.
- Career growth opportunities within the company.
If you have excellent communication skills and a desire to help others, we want to hear from you.
Responsibilities
- Assist customers with inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Update customer account information accurately in our CRM systems.
- Collaborate with team members to improve service processes.
- Perform general administrative duties as needed.
- Meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks effectively.
- Basic computer proficiency and typing skills.
- Reliable transportation and availability to work flexible shifts.
- Positive attitude and a willingness to learn.