Job Description
We are urgently hiring Customer Service Representatives in Newark, NJ. At Newark Global Services, we pride ourselves on being a foreigner-friendly workplace that values diversity and talent over nationality. We are looking for motivated individuals who are eager to learn and grow within a dynamic team environment.
Why Join Us?
- Visa Sponsorship: We support qualified candidates with H1B, Green Card, or work visa sponsorship.
- No Experience Required: Comprehensive training provided for all new hires.
- English not required: We value communication skills over language proficiency.
- Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
If you are looking for a stable job in Newark and want to work with a team that welcomes talent from all over the world, we want to hear from you today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with product information, order tracking, and billing questions.
- Collaborate with the team to resolve complex issues and improve service standards.
- Document customer interactions and maintain accurate records in the CRM system.
- Process returns, exchanges, and refunds according to company policy.
- Participate in training sessions to enhance product knowledge and soft skills.
Qualifications
- Must be willing to work in Newark, NJ (Relocation assistance may be available).
- Open to candidates from all nationalities (Foreigner Friendly).
- Basic computer literacy and ability to navigate web browsers.
- Strong desire to learn and adapt to new technologies.
- High school diploma or equivalent (GED).
- Ability to work in a fast-paced, team-oriented environment.