Job Description
Are you looking for a rewarding career in Oklahoma City with no experience required? Apex Talent Solutions is looking for motivated individuals to join our dynamic team as a Customer Service Representative. We offer comprehensive training, a supportive work environment, and a clear path for career advancement. If you have great communication skills and a desire to help people, we want to hear from you!
As a Customer Service Representative, you will be the face of our brand, assisting clients with inquiries, resolving issues, and ensuring their satisfaction. We value integrity, hard work, and enthusiasm above all else.
Responsibilities
- Handle High Volumes: Manage a high volume of incoming calls and emails from customers with patience and efficiency.
- Problem Resolution: Investigate and resolve customer complaints or issues to ensure 100% satisfaction.
- Data Entry: Accurately input customer information and transaction details into our CRM system.
- Product Knowledge: Learn and explain our products and services to clients clearly.
- Team Collaboration: Work closely with team leads and other departments to improve service protocols.
- Sales Support: Assist in identifying upsell opportunities to help grow our client base.
Qualifications
- Education: High school diploma or GED is required.
- Experience: No prior experience required. We provide full paid training.
- Skills: Basic computer literacy and typing skills are necessary.
- Communication: Excellent verbal and written communication skills.
- Attitude: A positive, can-do attitude and willingness to learn new systems.