Job Description
Join Our Hiring Event in Long Beach, CA! TechCorp Solutions is seeking passionate Customer Service Representatives to join our dynamic team. This is your opportunity to launch your career with a forward-thinking company offering competitive benefits and growth opportunities. Don't miss our exclusive hiring event – interview on the spot and secure your position today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions and maintain accurate records
- Collaborate with team members to ensure seamless service
- Meet performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Proficiency with CRM software and MS Office
- Ability to work flexible hours including weekends
- Positive attitude and team-oriented mindset