Job Description
Join our dynamic team at Global Solutions Inc. and kickstart your career in customer excellence! We're hosting a exclusive hiring event in Long Beach, CA, immediately filling multiple full-time Customer Service roles. No experience needed—bring your passion for helping people and we'll provide world-class training. Enjoy competitive pay, comprehensive benefits, and a supportive work culture. Apply now and interview on-site!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve technical and billing issues with empathy and efficiency
- Document interactions and maintain accurate customer records
- Collaborate with team members to improve service quality
- Meet daily performance metrics and customer satisfaction targets
- Participate in ongoing product and service training
Qualifications
- High school diploma or equivalent (college preferred)
- Exceptional verbal and written communication skills
- Strong problem-solving abilities and patience
- Proficient with Microsoft Office and CRM software
- Ability to work flexible shifts including weekends
- Customer service or call center experience a plus
- Valid California ID and reliable transportation required