Job Description
We are looking for motivated individuals to join our growing team in San Antonio as a Customer Service & Data Entry Associate. This is an excellent opportunity for those seeking entry-level roles with no prior experience required. We provide comprehensive on-the-job training and a supportive environment to help you launch your career.
At San Antonio Digital Services, we pride ourselves on excellence and customer satisfaction. As a member of our team, you will play a vital role in maintaining our high standards and ensuring our clients receive the best service possible.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Accurately input and update customer data into our internal databases and CRM systems.
- Assist in processing orders, invoices, and general administrative requests.
- Collaborate with team members to resolve complex customer issues and improve service processes.
- Maintain a clean and organized workspace to ensure daily efficiency.
- Participate in weekly training sessions to enhance skills and product knowledge.
Qualifications
- High School Diploma or equivalent required.
- Basic computer proficiency and typing skills (40+ WPM).
- Strong communication skills with a friendly and approachable demeanor.
- Ability to work independently as well as part of a collaborative team.
- Reliable internet connection and a quiet workspace.
- Eagerness to learn, adapt, and grow within the company.