Job Description
Are you looking for a job that puts your financial stability first? Apex Digital Solutions is currently hiring a dedicated IT Support Specialist in Washington, DC. We pride ourselves on offering a transparent and supportive work environment where you can enjoy the peace of mind of weekly paychecks.
In this role, you will be the frontline technical expert, ensuring our modern office infrastructure runs smoothly. We value our employees and offer competitive rates, immediate benefits, and a culture that respects your time.
Why Join Us?
- Weekly Pay: Get paid on time, every week, so you never have to stress about bills.
- Modern Tech Stack: Work with the latest hardware and cloud solutions.
- Growth Opportunities: Clear career progression paths within our expanding organization.
Take the next step in your career today by applying for this high-impact role in the nation's capital.
Responsibilities
- Provide tier-2 technical support to employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software systems.
- Manage and maintain the local area network (LAN) and ensure network security protocols are followed.
- Perform regular system backups and data recovery procedures.
- Assist in the procurement and setup of new workstations and peripherals.
- Document all technical issues and resolutions in the ticketing system.
Qualifications
- High school diploma or equivalent; Associate’s degree in Information Technology is a plus.
- 1-3 years of experience in IT support or help desk roles.
- Strong knowledge of Microsoft Office Suite and Windows operating systems.
- Excellent verbal and written communication skills.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Must be available to work occasional overtime or weekends if required.