Job Description
Join our dynamic team as a Weekend Shift Supervisor at Metro Retail Solutions! We're seeking a motivated professional to lead weekend operations at our flagship Birmingham store. This role offers the perfect work-life balance with weekend-only hours, allowing you to enjoy your weekdays while advancing your career. You'll lead a dedicated team, ensure exceptional customer service, and drive sales during peak weekend traffic. With competitive pay and comprehensive training, this is your opportunity to shine in a supportive environment.
Responsibilities
- Lead and motivate weekend retail teams to achieve sales targets
- Ensure exceptional customer service standards across all departments
- Manage inventory and stock replenishment processes
- Handle customer inquiries and resolve escalations professionally
- Monitor store appearance and operational compliance
- Train and develop weekend staff on products and procedures
- Prepare end-of-day sales reports and administrative tasks
Qualifications
- Previous retail or supervisory experience essential
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Weekend availability (Saturday & Sunday)
- Basic numeracy and cash handling experience
- Proficiency in retail management systems
- Ability to work efficiently under pressure
- Valid UK work permit required