Job Description
Join a premier organization in Columbus, Ohio as our new Weekend Shift IT Support Specialist. We are looking for a dedicated technical professional to manage our systems during critical off-hours. This direct hire position offers a unique schedule, allowing you to enjoy your weekdays while securing our infrastructure.
Our team values reliability and technical expertise. You will be the first point of contact for weekend escalations, ensuring business continuity without disrupting the Monday-Friday operations.
Responsibilities
- Provide Tier 2 technical support for hardware, software, and network issues.
- Perform scheduled server maintenance, patching, and data backups.
- Monitor system alerts and troubleshoot connectivity problems.
- Install and configure workstations, printers, and peripherals.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with the weekday support team to transfer knowledge.
Qualifications
- High school diploma or GED; Associate degree in IT or equivalent experience preferred.
- CompTIA A+ or Network+ certification is a plus.
- 1-2 years of experience in IT support or a related technical field.
- Strong knowledge of Windows Server and Active Directory.
- Excellent communication skills and ability to work independently.
- Availability to work weekends (Saturday/Sunday) and holidays.