Job Description
We are urgently hiring for a dedicated Weekend Shift IT Support Specialist to join our high-performing team in Atlanta, GA. If you are looking for a stable, well-paying role that fits your weekend schedule, this is the perfect opportunity for you.
Our company is a leader in the tech sector, and we need someone with a sharp eye for detail and a passion for problem-solving. Whether you are fixing hardware issues or guiding users through software glitches, you will be the backbone of our weekend operations.
Why Apply?
- Competitive hourly pay ($20.00 - $28.00).
- Flexible weekend schedule (Saturday & Sunday).
- Opportunity for career growth in a booming industry.
- Modern office environment in the heart of Atlanta.
Responsibilities
- Provide expert technical support and troubleshooting for hardware and software issues.
- Manage and respond to IT service tickets within established SLA timeframes.
- Perform routine system maintenance and security updates on weekends.
- Collaborate with the team to resolve complex network connectivity problems.
- Document technical issues and resolutions in the knowledge base.
- Conduct user training sessions for new software deployments.
- Monitor system performance and alert the team to potential issues.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Minimum of 2 years of experience in IT support or help desk roles.
- Strong understanding of Windows and Mac operating systems.
- Excellent communication and interpersonal skills.
- Ability to work independently and proactively during the weekend shift.
- Basic knowledge of network protocols and hardware components.