Job Description
Join our dynamic team at Urban Hospitality Group! We're seeking enthusiastic Weekend Shift Customer Service Specialists to deliver exceptional guest experiences during peak weekend hours. This is your opportunity to work in Portland's vibrant hospitality scene with flexible scheduling and competitive pay. Our hiring event is happening now—apply today!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage reservation systems and process guest check-ins/check-outs
- Resolve guest inquiries and complaints with professionalism
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain accurate records and documentation
- Uphold brand standards and service excellence
Qualifications
- 1+ years customer service or hospitality experience
- Strong communication and interpersonal skills
- Proficiency with reservation software and POS systems
- Ability to work weekends, holidays, and flexible hours
- High school diploma or equivalent
- Valid Oregon driver's license (if required for location)