Job Description
Join our vibrant team at Metro Retail Solutions as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our peak weekend hours at our flagship Dallas location. This role offers flexible scheduling, competitive pay, and opportunities for growth within our retail network. If you thrive in fast-paced environments and enjoy helping customers, apply today to become part of our dynamic team!
Responsibilities
- Provide exceptional customer service through in-person, phone, and digital channels
- Process transactions accurately using POS systems
- Manage inventory and restock merchandise according to company standards
- Resolve customer inquiries and complaints with professionalism
- Assist with visual merchandising and store presentation
- Collaborate with weekend team members to maintain store operations
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic proficiency with POS systems and digital tools
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving abilities
- Valid Texas driver's license (if required for logistics)