Job Description
Join our dynamic retail team as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during peak weekend hours. This direct-hire opportunity offers competitive pay, flexible scheduling, and growth potential in a thriving retail environment.
As a key member of our Washington, IL location, you'll handle customer inquiries, process transactions, and maintain store operations. Perfect for individuals seeking consistent weekend schedules with weekday availability for training.
Responsibilities
- Provide exceptional in-person customer service during weekend shifts
- Process cash, credit, and digital transactions accurately
- Manage inventory and stock shelves according to company standards
- Resolve customer complaints with professionalism and empathy
- Operate POS systems and maintain transaction records
- Collaborate with weekend team members to ensure seamless operations
- Uphold store cleanliness and visual merchandising standards
Qualifications
- High school diploma or equivalent required
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Proficiency with basic computer systems and POS technology
- Flexible availability for weekend shifts (Fri-Sun) and some weekdays
- Positive attitude and problem-solving abilities
- Reliable transportation to Washington, IL location