Job Description
Join our vibrant team at Urban Hospitality Group, where weekend warriors thrive! We're seeking energetic individuals to deliver exceptional guest experiences during our busiest weekend shifts. Perfect for students, parents, or anyone seeking flexible weekend work in London's dynamic hospitality scene. Enjoy competitive pay, free staff meals, and a supportive team environment while exploring career growth opportunities. Apply today and transform your weekends into rewarding experiences!
Responsibilities
- Provide exceptional customer service during weekend shifts (Saturday & Sunday)
- Manage reservation systems and guest inquiries with professionalism
- Coordinate with kitchen and bar teams for seamless operations
- Handle cash transactions and POS system operations
- Uphold cleanliness and safety standards in all areas
- Resolve guest complaints promptly and effectively
- Assist in inventory management and stock replenishment
- Train new weekend team members on protocols
Qualifications
- Previous customer service experience preferred
- Flexible availability for weekend shifts (6am-10pm)
- Strong communication and problem-solving skills
- Basic cash handling and POS system knowledge
- Ability to work efficiently in fast-paced environments
- Positive attitude and teamwork mindset
- Valid UK work authorization
- Food hygiene certification desirable