Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Shift Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during peak weekend hours. This role offers competitive pay, flexible scheduling, and growth opportunities within a supportive environment. Perfect for students, parents, or anyone seeking weekend work-life balance. Enjoy weekends off during the week while earning a premium hourly rate.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and handle cash management
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and product merchandising
- Maintain clean, organized store environment during weekend operations
- Collaborate with cross-functional teams to ensure seamless weekend operations
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to work independently and in a team environment
- Flexible availability for weekend shifts (Sat/Sun 8AM-6PM)
- Valid Texas driver's license for occasional inventory runs