Job Description
Join Urban Retail Group as a Weekend Shift Customer Experience Specialist and become the heartbeat of our premium shopping destination! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours. This role offers perfect work-life balance with consistent Saturday/Sunday shifts plus occasional holiday coverage. Enjoy competitive pay, employee discounts, and a dynamic team environment in Columbus' premier retail hub. No weekends? No problem! We offer flexible scheduling around your commitments.
Responsibilities
- Deliver personalized customer service and product expertise across all store departments
- Process transactions accurately while maintaining premium visual merchandising standards
- Resolve customer inquiries with empathy and efficiency, exceeding expectations
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Execute inventory management tasks and loss prevention protocols
- Contribute to weekend sales goals through suggestive selling techniques
- Train weekend staff on new products and service initiatives
Qualifications
- Minimum 1 year customer service or retail experience
- Availability for consistent Saturday/Sunday shifts (6:00 AM - 3:00 PM)
- Strong communication and conflict resolution skills
- Ability to thrive in fast-paced weekend environments
- Basic POS system proficiency and cash handling experience
- Positive attitude with commitment to premium service standards
- Flexibility for holiday coverage during peak seasons
- High school diploma or equivalent required