Job Description
Join Capital City Concierge as a Weekend Hospitality Specialist and become the cornerstone of exceptional guest experiences in the nation's capital. We're seeking charismatic professionals to deliver premium service during high-demand weekend shifts at our prestigious downtown locations. This role offers flexible weekend hours while providing competitive compensation in a dynamic environment where your personality and expertise shine.
Responsibilities
- Deliver personalized concierge services to discerning clientele during weekend hours
- Coordinate high-end reservations, transportation, and exclusive local experiences
- Manage premium guest inquiries with polished communication and discretion
- Operate advanced booking systems while maintaining meticulous attention to detail
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Uphold brand standards while adapting to last-minute high-profile requests
- Document client preferences and maintain confidential relationship records
Qualifications
- 3+ years in luxury hospitality, concierge, or high-end customer service
- Exceptional local knowledge of Washington DC's cultural and dining scene
- Proven ability to handle high-pressure situations with grace and professionalism
- Fluent in English; multilingual capabilities strongly preferred
- Availability for consistent weekend shifts (Saturday/Sunday)
- Advanced proficiency with reservation and CRM platforms
- Valid driver's license with clean driving record
- Ability to stand/walk for extended periods during shifts