Job Description
Join our award-winning team at Coastal Resorts & Hospitality and enjoy the vibrant energy of Virginia Beach's weekends! We're seeking passionate Weekend Hospitality Specialists to deliver exceptional guest experiences during peak tourist seasons. This role combines customer service excellence with operational efficiency in a fast-paced beachfront environment. Enjoy competitive pay, flexible scheduling, and the opportunity to work in one of America's premier coastal destinations.
Responsibilities
- Deliver personalized guest services including check-ins, concierge assistance, and activity recommendations
- Manage resort operations during weekend shifts including inventory control and facility maintenance
- Resolve guest inquiries and concerns with professionalism and solution-oriented approaches
- Collaborate with cross-functional teams to ensure seamless weekend operations
- Execute marketing initiatives to drive weekend occupancy and guest satisfaction
- Maintain pristine property standards across all guest-facing areas
Qualifications
- Minimum 2 years experience in hospitality, tourism, or customer service roles
- Availability to work flexible weekend shifts (Fri-Sun) including holidays
- Exceptional communication and conflict resolution skills
- Proficiency with property management systems and digital booking platforms
- Valid driver's license with clean driving record
- Ability to work efficiently in high-pressure environments
- Knowledge of Virginia Beach tourism attractions and services preferred