Job Description
Join our award-winning luxury hotel team as a Weekend Hospitality Concierge and create unforgettable experiences for our discerning guests. This premium role combines exceptional service with exclusive weekend opportunities in Long Beach's premier waterfront destination. We're seeking a polished professional to elevate our guest experience during peak weekend hours.
Responsibilities
- Deliver personalized guest assistance with reservations, local recommendations, and VIP requests
- Manage weekend check-in/check-out processes with efficiency and warmth
- Coordinate with housekeeping, valet, and F&B teams for seamless guest experiences
- Handle special event inquiries and weekend activity bookings
- Maintain detailed guest preference profiles for future visits
- Resolve weekend operational challenges with discretion and professionalism
Qualifications
- 2+ years luxury hospitality or concierge experience
- Exceptional communication and problem-solving skills
- Deep knowledge of Long Beach attractions and events
- Ability to work independently during high-traffic weekend periods
- Professional appearance and polished demeanor
- Flexibility to work Saturday/Sunday shifts (6am-2pm or 2pm-10pm)
- Valid California driver's license preferred