Job Description
Join our vibrant team at Oceanview Resorts & Spas and deliver exceptional guest experiences during our busiest weekend shifts! We're seeking energetic Weekend Hospitality Associates to create memorable stays for international and domestic visitors. Enjoy competitive pay, flexible scheduling, and a dynamic work environment in Miami's iconic South Beach district.
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservation inquiries and room assignments with precision
- Resolve guest concerns promptly and escalate complex issues to management
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and manage cash handling procedures accurately
- Assist with valet services and guest transportation coordination
- Maintain immaculate front desk and lobby areas
Qualifications
- Previous hospitality or customer service experience preferred
- Flexible availability for weekend shifts (Fri-Sun) and holidays
- Strong communication skills in English and Spanish highly valued
- Proficient in property management software (Opera/Micros)
- Ability to multitask in fast-paced environments
- Valid Florida driver's license for valet duties
- Professional appearance and positive attitude