Job Description
Join our dynamic team at Harbor City Hospitality Group, Boston's premier luxury hotel chain! We're seeking enthusiastic Weekend Hospitality Associates to deliver exceptional guest experiences during our peak weekend operations. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Boston. Perfect for students, night owls, and professionals seeking weekend work-life balance.
Responsibilities
- Provide exceptional guest service and assistance during weekend check-ins/check-outs
- Manage front desk operations including reservations and payment processing
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle guest inquiries with professionalism and local knowledge
- Operate hotel management systems and POS terminals
- Assist with event coordination and concierge services
- Maintain security protocols for guest safety
Qualifications
- Previous hospitality or customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic computer literacy and POS system familiarity
- Strong attention to detail and organizational abilities
- Flexible availability including Friday evenings
- Must be 18+ and authorized to work in the US