Job Description
Join our dynamic retail team at Urban Retail Group, where we're transforming the shopping experience in Minneapolis' vibrant downtown corridor. We're seeking passionate Weekend Customer Service Specialists to deliver exceptional service during our busiest weekend hours. Enjoy competitive pay, flexible scheduling, and a supportive team environment while representing Minneapolis' premier shopping destination.
Responsibilities
- Deliver outstanding in-store customer service and product expertise
- Process transactions accurately and maintain cash drawer accountability
- Assist with inventory management and visual merchandising
- Resolve customer inquiries and escalations with professionalism
- Collaborate with weekend team to achieve sales targets
- Uphold store appearance and safety standards
- Participate in weekend staff training and development sessions
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Weekend availability essential (Sat/Sun, 10am-8pm)
- Basic math and POS system proficiency
- Attention to detail and problem-solving abilities
- Positive attitude and commitment to service excellence