Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our busiest weekend hours at our flagship Dallas location. This role offers flexible scheduling, competitive compensation, and growth opportunities within a thriving retail environment.
As a key member of our weekend team, you'll create memorable shopping experiences while maintaining high standards of operational excellence. Perfect for students or professionals seeking weekend work with weekday availability.
Responsibilities
- Deliver exceptional customer service during weekend retail hours (Sat-Sun 10am-8pm)
- Process transactions accurately and efficiently using POS systems
- Manage inventory and restock merchandise during off-peak hours
- Resolve customer inquiries and complaints with professionalism
- Collaborate with weekend team to maintain store presentation standards
- Support loss prevention protocols and security procedures
- Train on new product launches and seasonal promotions
Qualifications
- Minimum 1 year customer service or retail experience
- Availability to work all weekend shifts (Saturday/Sunday)
- Strong communication and problem-solving skills
- Ability to operate POS systems and basic technology
- Physical stamina for standing and lifting up to 25 lbs
- High school diploma or equivalent required
- Flexible weekday availability for training/support
- Positive attitude and team-oriented mindset