Job Description
Join Metro Retail Solutions as a Weekend Customer Service Specialist and deliver exceptional shopping experiences while enjoying work-life balance. We're seeking energetic professionals to manage weekend operations at our premium Milwaukee flagship store. This role offers competitive pay, flexible scheduling, and growth opportunities within a dynamic retail environment.
As a weekend specialist, you'll be the face of our brand, ensuring every customer interaction reflects our commitment to excellence. Perfect for students, parents, or professionals seeking supplemental income with weekday availability.
Responsibilities
- Deliver outstanding customer service through in-person consultations and digital support
- Manage weekend inventory operations including stock replenishment and loss prevention
- Process transactions accurately while maintaining POS system integrity
- Train weekend staff on product knowledge and brand standards
- Resolve customer inquiries with professionalism and empathy
- Execute visual merchandising displays to enhance store aesthetics
- Collaborate with weekday team for seamless operational continuity
Qualifications
- Minimum 1 year retail or customer service experience
- Strong conflict resolution and problem-solving abilities
- Proficiency with POS systems and retail software
- Flexible availability including Saturdays and Sundays
- Exceptional communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic math and cash handling proficiency
- High school diploma or equivalent required