Job Description
Join Urban Retail Group as a Weekend Customer Service Specialist and become the face of exceptional experiences in Philadelphia's vibrant retail scene. We're seeking dynamic individuals who thrive in fast-paced environments and want to make weekends extraordinary for our customers. Enjoy competitive pay, flexible scheduling, and a supportive team culture while showcasing your passion for service.
Responsibilities
- Deliver outstanding customer service through in-person, phone, and digital channels
- Process transactions accurately and efficiently using POS systems
- Resolve customer inquiries and complaints with empathy and professionalism
- Assist with inventory management and visual merchandising tasks
- Collaborate with weekend team members to ensure seamless store operations
- Maintain clean and organized sales floor and service areas
Qualifications
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic proficiency with point-of-sale systems
- Flexible availability for weekend shifts (Fri-Sun)
- High school diploma or equivalent required
- Valid Pennsylvania driver's license for potential errands