Job Description
Join our dynamic team at Metro Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional service during our high-traffic weekend hours. This role offers competitive pay, flexible scheduling, and opportunities for growth in one of Oklahoma City's most innovative retail environments. Enjoy a supportive team atmosphere while helping customers create memorable experiences.
Responsibilities
- Provide outstanding in-store and phone customer service during weekend shifts (Fri-Sun)
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and visual merchandising tasks
- Collaborate with weekend staff to ensure seamless store operations
- Contribute to a clean, organized, and customer-focused shopping environment
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or retail experience
- Availability to work weekends (Friday/Saturday/Sunday) with occasional holidays
- Strong communication and problem-solving skills
- Basic proficiency with POS systems and Microsoft Office
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and commitment to teamwork