Job Description
Join our dynamic retail team at Urban Retail Group and become the face of our flagship store in downtown Oakland! We're seeking energetic Weekend Customer Service Specialists to deliver exceptional shopping experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and opportunities for career growth in a vibrant urban environment. If you're passionate about customer satisfaction and thrive in fast-paced settings, apply today to join our award-winning team!
Responsibilities
- Provide outstanding in-person customer service and product guidance
- Process transactions accurately and maintain organized checkout stations
- Assist with inventory management and visual merchandising
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with team members to ensure seamless store operations
- Contribute to a positive and inclusive workplace culture
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexibility to work Saturdays and Sundays (7 AM - 5 PM)
- Basic math and cash handling proficiency
- Reliable transportation to downtown Oakland location