Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional experiences during peak weekend hours at our flagship San Antonio location. This role offers competitive pay, flexible scheduling, and opportunities for career growth in a fast-paced retail environment. Perfect for students, parents, or anyone seeking weekend-only work arrangements.
Responsibilities
- Provide outstanding customer service during weekend shifts (6 AM - 2 PM or 2 PM - 10 PM)
- Process transactions accurately and maintain cash drawer accountability
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and visual merchandising
- Operate POS systems and handle returns/exchanges
- Collaborate with weekend team to maintain store standards
- Participate in weekend staff training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Ability to work weekends consistently
- Strong communication and conflict resolution skills
- Basic math proficiency and cash handling experience
- Proficient with POS systems and technology
- Flexible availability for weekend shifts
- Positive attitude and team-oriented mindset