Job Description
Join our dynamic team as a Weekend Customer Service Specialist at Metro Retail Solutions! We're seeking energetic professionals to deliver exceptional service during peak weekend hours in our Fort Worth location. This role offers competitive pay, flexible scheduling, and opportunities for growth in a fast-paced retail environment. If you thrive in customer-facing roles and value work-life balance, this is your perfect opportunity!
Responsibilities
- Provide exceptional in-person and phone customer support during weekend hours
- Process transactions accurately using POS systems
- Manage inventory and product displays to ensure store readiness
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to maintain high service standards
- Execute promotional campaigns during high-traffic weekends
Qualifications
- Minimum 1 year customer service or retail experience
- Flexible availability for Saturday/Sunday shifts
- Strong communication and problem-solving skills
- Basic math proficiency and cash handling experience
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude with team-oriented mindset
- High school diploma or equivalent required