Job Description
Join Boston Retail Hub's dynamic weekend team as a Customer Service Specialist! We're seeking energetic professionals to deliver exceptional shopping experiences during peak weekend hours. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of downtown Boston. Perfect for students, freelancers, or professionals seeking supplemental income with weekend availability.
Responsibilities
- Provide exceptional customer service in-store and via phone/email
- Process transactions accurately using POS systems
- Manage inventory and merchandising tasks
- Resolve customer inquiries and complaints promptly
- Collaborate with weekend team to maintain store standards
- Support weekend promotions and events
- Ensure compliance with safety protocols
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Available Saturdays and Sundays (8am-6pm)
- Proficient with POS technology
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic math and cash handling skills