Job Description
Join our dynamic team at Urban Retail Solutions as a Weekend Customer Service Specialist! We're seeking energetic professionals to deliver exceptional shopping experiences during our busiest weekend hours. This role offers perfect work-life balance with no weekday commitments while providing competitive pay and growth opportunities. Our San Antonio location values community engagement and customer-centric service, making it an ideal fit for individuals seeking weekend flexibility without compromising career development.
Responsibilities
- Deliver outstanding in-person customer service and product knowledge assistance
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Manage inventory counts and stock replenishment during weekend operations
- Resolve customer inquiries with empathy and solution-oriented approaches
- Collaborate with weekend staff to maintain store presentation and safety standards
- Participate in weekend promotional events and seasonal merchandising
- Document customer feedback and operational insights for team improvements
Qualifications
- High school diploma or equivalent required; college coursework preferred
- Minimum 1 year customer service or retail experience
- Availability to work Saturday/Sunday shifts (6:00 AM - 2:30 PM or 2:30 PM - 11:00 PM)
- Proficiency with POS systems and basic inventory management
- Strong problem-solving abilities with conflict resolution skills
- Valid Texas driver's license and reliable transportation
- Bilingual English/Spanish proficiency highly valued
- Ability to lift 25 lbs and stand for extended periods